Client Rights And Our Responsibilities
As a client receiving a service from SRS you have rights and SRS has responsibilities to ensure that we can work together to achieve your goals and to ensure that your rights are upheld. Your rights are identified by the Office of the Health and Disability Commissioner (HDC) please see the links below.
Our relationship with you is very important to us. We aim to work in a respectful, collaborative, transparent way and be accountable for our actions. If you have any concerns please do not hesitate to contact us, we would be grateful for the opportunity to address any concerns that you may have.
Please click on the links below to access:
Right 1: the right to be treated with respect
Right 2: the right to freedom from discrimination, coercion, harassment, and exploitation
Right 3: the right to dignity and independence
Right 4: the right to services of an appropriate standard
Right 5: the right to effective communication
Right 6: the right to be fully informed
Right 7: the right to make an informed choice and give informed consent
Right 8: the right to support
Right 9: rights in respect of teaching or research
Right 10: the right to complain - Commitment to maintaining client’s privacy
